You may return or exchange part or all of your purchase within 30 days of the purchase date. Exact exchanges will be made on damaged or defective products only. Claims must be made within five (5) business days of receipt. Purchased items are determined Un-returnable if worn, washed, tags have been removed, or have sustained damage by the customer.
When enqiuring about an order or a return please include order number and the original email address with which the order was placed. We highly recommend that the return/exchange item be sent with Delivery Confirmation. Should our Returns Dept not receive your return, we will not be able to issue a credit. Credits on returns will be issued on the price of the merchandise and any sales tax, if applicable. Exchanges will be treated as a return and the applicable shipping rate will be charged to ship any requested items. Items that are returned to us as non-deliverable by any carrier (US domestic orders only) or returned after 3 delivery attempts, will be treated as a return. Shipping will be charged again upon the request of an order reshipment.
Be sure to return the item(s) you wish to return or exchange to the return address. Include your receipt, a note describing the problem, your contact info, and the method of exchange. For your contact info, include your name, address, phone # and e-mail. This information will allow us to contact you, if necessary regarding the return.
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